Frequently Asked Questions (FAQ)

1. Are FunLairToys products safe for my body?

Yes, all our products are made from body-safe, hypoallergenic, and non-toxic materials such as medical-grade silicone. We prioritize your health and well-being by adhering to the highest safety standards.

2. Are your products environmentally friendly?

Absolutely! FunLairToys is committed to sustainability. We use eco-friendly materials, energy-efficient manufacturing processes, and recyclable or biodegradable packaging to reduce our environmental impact.

3. How do I clean and maintain my toy?

Cleaning your toy is simple:

  • Wash it with warm water and a gentle, fragrance-free soap or a specialized toy cleaner.
  • Dry it with a soft, lint-free cloth.
  • Store it in the provided pouch or a clean, dry place away from direct sunlight.

For best results, clean your toy before and after each use.

4. How is my privacy protected?

We value your privacy. All orders are shipped in plain, discreet packaging without any indication of the contents. Additionally, your personal and payment information is securely handled through encrypted systems.

5. Do you offer warranties on your products?

Yes, we offer a one-year warranty on all our products against manufacturing defects. If you encounter any issues, please contact our support team for assistance.

6. How do I choose the right product for me?

Our product descriptions provide detailed information about each toy's features and functions. If you're unsure, feel free to reach out to our customer support team for personalized recommendations.

7. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed securely for your peace of mind.

8. Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping times and costs vary depending on your location. For more information, please visit our Shipping Policy page.

9. Can I return or exchange a product?

For hygiene reasons, we cannot accept returns or exchanges on opened products. However, if your item arrives damaged or defective, please contact us within 30 days of delivery for a replacement. For more details, see our Return Policy page.

10. How can I contact customer support?

You can reach us via email at support@funlairtoys.com. Our support team is available to assist you with any questions or concerns.