Thank you for shopping with FunLairToys! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund and returns policy below.

1. Return Eligibility

  • You may return items within 30 days of receipt if they have quality issues.
  • All items must be returned in their original packaging and in unused condition.

2. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer service team at support@funlairtoys.com to request a return authorization. Include your order number and details of the item you wish to return.
  2. Receive Return Authorization: Our team will provide you with a return authorization and instructions on how to return your item.
  3. Ship Your Return: Pack the item securely and include the return authorization. You are responsible for the return shipping costs.

3. Refund Process

  • Once we receive your returned item and confirm its condition, we will process your refund.
  • Refunds will be issued to the original payment method within 10 business days of processing your return.
  • Please note that processing times may vary based on your bank.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of receipt. We will arrange for a replacement or refund at no additional cost.

5. Non-Returnable Items

The following items are non-returnable:

  • Items that have been opened or used.
  • Gift cards and downloadable products.

6. Order Cancellations

  • If you wish to cancel your order, please contact us at support@funlairtoys.com as soon as possible. If your order has not yet been shipped, we will process the cancellation.
  • If your order has already been shipped, you will need to wait for it to arrive and then return it according to our return policy.

7. Questions

If you have any questions or need further assistance regarding our refund and returns policy, please reach out to us at support@funlairtoys.com. We are here to help!

Thank you for choosing FunLairToys!